Although faxing predates email, today it’s known as an alternative for sending documents remotely with more security. Fax.Live is a digital fax service, which means that you don’t have to have a physical fax machine or fax line to send your faxes. Fax.Live is an alternative to emailing documents, but it still has some email integration. 

What you need to know about how Fax.Live works with email:


Quick Hits: Fax.Live & Email

Can I fax via email? Not at this time. Fax.Live sends to fax numbers, not email addresses.  

How can I fax digitally? By using a service like Fax.Live, you can fax documents using your web browser without a fax machine. 

How many faxes can I send? This depends on your Fax.Live membership tier, which may have a limit on the number of pages you can send per month.

How Email Works With Fax.Live 

Step 1

Select Send New Fax to get started sending your fax. Drag and drop your PDF document into Fax.Live to upload it for faxing. 

The interactive Fax.live field that reads: click here to upload or drag and drop files to fax

Step 2

Enter your recipient’s Fax Number so we know where to send your fax. You’ll also have the option to add a free cover sheet to your fax document. 

Fax.live's online form for sending faxes with an optional free cover sheet.

Step 3

Once your fax is sent, you’ll receive a confirmation email with the details of your fax. Make sure these details look right so you know your fax was sent correctly. 

Fax.live confirmation status showing that the fax was sent, how many pages.

Answers to Questions About Topic 

Can I receive a fax as an email?

No, we handle all faxing functionality through the Fax.Live dashboard. When you receive a fax, you will get an email notification. 

Email notification showing fax.live recipient has received a new fax.

But, you will download and view the PDF in your Fax.Live dashboard. The benefit of this is that all of your sent and received faxes are all stored online in the Fax.Live dashboard, where they remain until you delete them or close your account.

Can I send documents with an email?

Yes, but some recipients prefer or require you to fax a document instead. Faxing a document can be more secure, and some organizations prefer to support faxing over emailing. But, yes, you can email documents by attaching them to your email. 

How many faxes can I send?

This depends on your Fax.Live plan. Fax.Live calculates fax jobs based on the number of pages in the document, not the number of documents. Unlike email, Fax.Live does not have a data limit for sending documents. 

Where do I view sent/received faxes? 

Fax.Live stores the documents that you send and receive in the dashboard. You’ll find received faxes in the Inbox tab and sent faxes in the Sent tab.

The fax.live dashboard shows that the recipient has received 1 fax.

When you’re receiving a new fax, you’ll see that the fax is incoming in the Inbox. You’ll get an email notification, even if you close out the Fax.live browser window.