With an active Fax.Live subscription, you’ll have unlimited cloud storage for all sent and received faxes.
- Easy to manage fax archive, right from your dashboard
- Files include time stamp, fax numbers, number of pages and status
- Click to view, download, print or delete
About Fax.Live’s Storage Feature
Files are automatically stored in the cloud, accessible only by you with your user name and password.
- Never expires: As long as your Fax.Live account is active, your sent and received faxes are safe in the cloud.
- Click to view: Select any sent or received fax to view it in its entirety.
- Two-step delete: Only you can remove faxes from your cloud storage. Select Delete to move to the Trash folder. To remove permanently, open Trash, and select Delete Permanently.
Once you delete a fax permanently, it’s gone for good. That’s why we hold it in the trash folder until you manually remove it. We help you minimize human error!
Fax.Live Cloud Storage Quick Takes
How long do you save sent and received faxes? Fax.Live saves both sent and received faxes as long as your account is still active or until you delete them.
If I cancel my account, may I download all my faxes first? Yes, you can download your faxes before cancelling your account if you want to store them on your own device.
Can I print my faxes? Yes, you can print your faxes directly from the Fax.Live interface by clicking the print button under the Actions tab.
How many faxes can I save to my Fax.Live cloud account? Your active Fax.Live online account gets unlimited fax storage, so you can save as many faxes as you want.
How Fax Storage Works
How to save faxes on Fax.Live
The Fax.Live dashboard interface has two sections where you can save faxes: The Inbox and the Sent sections. Under these subheadings, you’ll find your incoming and outbound faxes with the fax numbers received from or sent to.
Click on any of your faxes to view the information about the fax. From there, you can Download or Print it to save the fax on your computer or phone.
Learn more about using the Fax.Live dashboard, as well as how you’ll see sent and received faxes in this article on the Fax Report Dashboard.
How do I find stored fax documents on my computer?
Find downloaded documents wherever you saved them — that’s what can make this tough to answer, because each person manages their own file organization differently. Typically, devices default to a folder on devices called “Downloads” or “Documents.” A faxed document will most commonly be saved as a PDF.
- On a Windows PC, search for “.PDF” in your file explorer to see all of the PDFs in your Downloads or Documents folders. Or, if you remember the file name or keywords from the file name, search for that.
- On a Mac, open the Finder window (Function + F) and type Spotlight. You can then type kind:PDF to search for all PDFs on your device and include keywords if you remember the name of the file.
If you plan to download your faxes (in addition to or instead of using Fax.Live’s cloud storage), we suggest that you create a folder on your device called Faxes. Depending on your device and the operation system, the option might look something like this. Select New Folder and call it Faxes.
Can I access stored faxes from my phone?
Access stored faxes from your phone by navigating to the Documents or Download area in your phone’s files. Your stored fax will likely be categorized as a document by your smartphone.
- On Android, open the My Files app and select Documents.
- On iPhone, open the Files app and choose My iPhone to search for documents downloaded to your phone.
You can also search your files on smartphones for your fax. You will need to know the name of your downloaded fax to search for it, though. Alternatively, search for PDFs, as that is the most likely file type that your fax will be downloaded as.
Is online fax storage secure?
Yes, Fax.Live uses secure cloud storage to protect all sent and received faxes. Your documents are stored in your private, password-protected account and are only accessible to you. All files are transmitted over encrypted connections and securely stored on protected servers.
Can I resend a fax that’s saved in my dashboard?
Yes, you can resend all faxes that are saved in the Fax.Live dashboard. Download it to your device, then select Send New Fax. Locate the file, upload it, and follow the prompts to resend it or send it to someone else.
How do I print an archived fax?
To print a fax that’s been archived or saved in Fax.Live, from your Dashboard, find the fax in your Inbox. Click it once to open it. In the Fax Information box, select Print, and follow the prompts. You’ll be able to select which pages you want to print, how many copies, the paper size and scale it as needed to fit the page.
