How to know if a fax went through:

  • On-screen live progress, as faxes are sending.
  • Email confirmation when faxes are sent and received. 
  • Dashboard manager for fax confirmation reports.

How to Confirm a Fax Went Through

Fax.Live communicates with you in several ways, so you know the statuses of every fax that you send, and every fax that you receive. 

  • Confirmation fax page: Your dashboard is where you’ll find every fax confirmation sent and received. 
  • Receipts: Receive time-stamped email confirmations in addition to your dashboard receipts. 
  • Status updates: Fax.Live’s dashboard shows the status of all faxes sent and received. 

With three-factor notifications (email, live on screen and dashboard receipts), you’ll always know the status of your faxes with Fax.Live. 


Fax.Live’s Notifications Quick Takes

How do you know if a fax went through? You’ll get an email, and you’ll see the status on your Fax.Live dashboard. 

Can I print my fax confirmation receipt? Yes. Select the fax from your dashboard and then Print.

Does a fax still send if there’s no answer? No. Verify the recipient’s number and try again.


How to Know if a Fax Went Through (and Other Questions Answered)

How do I confirm if a fax was received?

Great question. We can tell you only that Fax.Live successfully sent your fax, but we can’t tell you if your intended recipient received the fax. The best way to do that is to follow up with an email, or ask your recipient to fax you back a confirmation receipt. Everyone who starts a trial or subscription with Fax.Live receives their own dedicated fax number. With this fax number, you’ll be able to send and receive faxes!

What does a fax confirmation page look like?

Here is a sample of a confirmation sheet from Fax.Live. 

What if my internet connection fails during a fax transmission?

Once you upload your PDF to be faxed and start the transmission process, whatever happens on your end won’t affect the transmission. Your fax is in the cloud, and Fax.Live is transmitting it. When you reconnect, you’ll see a notification in your email as well as in your Fax.Live dashboard.